FAQ

There are no dumb questions, but some questions we answer a lot. Please find them below!

  • We can delay your membership renewal for as long you like. Please email us 5 days before the renewal date. For mid-membership month holds, we grant holds for your membership in the case of serious illness or injury (with note from medical provider). Please email us for hold.

  • Memberships can be canceled by emailing us 5 days before your renewal date. We cannot refund your membership after it has renewed. Please email to cancel.

  • For space and safety reasons, please do not bring your dog or kids. BUT we do love them!

  • Friends can purchase session or class passes (if they have experience), by downloading our MOC Barbell and Fitness app. We do not allow friends or guests to off hours times at MOC Barbell & Fitness or MOC Brooklyn facility.

  • For space and safety reasons, no bikes inside (but we still love you, bikes, and we have a big bike rack where you can lock your bike right outside!) You can bring your scooter inside.

  • You can purchase a pass to a class or on hours training session at our MOC Barbell & Fitness space by downloading the MOC Barbell and Fitness app. We do not allow for drop ins during Off Hours.

    We offer day passes at MOC Brooklyn as well at $35/day, but you will need to purchase it with our front desk - Mon-Fri 6-10am/4-7pm, Sat 11:30am-1:30pm, or Sun 8-10am.

  • (MOC Barbell & Fitness) Off Hours are certain times during the day where we allow unlimited access for our monthly memberships. Off Hours is time and room specific. We break up our gym into three “rooms”: the main floor, side area, and training hall. Off Hours is only for those with a monthly membership and access is with the BRIVO app. You can see the off hours schedule HERE. ON HOURS times are when we host our classes and training sessions. These times also include peak times for open gym. During On Hours you must sign in at the Ipad Kiosk. During Off Hours you must use BRIVO to sign in.

    (MOC Brooklyn) All times at our new facility is considered Off Hours since we do not host classes at this location. We plan to give our members 24/7 access eventually, although we currently have limited hours.

  • To attend a WOD class you must have gone through our CrossTraining Orientation OR attended a CrossFit program for at least 3 months. To attend a barbell team program session, you should have attended one of our barbell orientations OR lifted with another club. You do not need experience to attend our S&C classes or to workout at our MOC Brooklyn location. Email if you have questions.